When to Outsource?

PC Magazine's coverage by Mark Hachman of HP's (NYSE HPQ) Printing and Imaging event this week includes a discussion of decision-making wrt when and when not to print in-house. Faithful readers will note this was a key discussion point in my May 2007 "Observations" column in The Hard Copy Observer and this blog. I interviewed Andrew Field, CEO of PrintingForLess.com, about his benchmarks for outsourcing, and carried a table that described some of the decision points. So it's interesting to read HP's views, of course keeping in mind their interest (at least if the "their" refers to the Desktop/Workgroup Printer people) in bringing more work in-house.

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